Hi, I’m Dr Billy Choi, the principal dentist at Precision Dental here in Fortitude Valley.

A new patient, Rebecca from New Farm, had a dental procedure with us yesterday. She hasn’t been to a dentist in years. Unfortunately, she had a bad experience at her first dental appointment as a child, it was so painful that she never wanted to step into a dental clinic again. But now, she needs some work done. After reading our Google reviews, she decided to come and see us, and we were so glad she trusted our team.

The team and I are so happy to hear what Rebecca has said. You know, this is a very common comment from our anxious patients, so I decided to make this short video sharing with you how we look after our anxious patients like Rebecca here at Precision Dental.

We want to make sure our patients feel comfortable and relaxed from start to finish. That’s why our initial appointment is just a check-up and some x-rays to see the condition of the teeth and the gum. Unless it is an emergency appointment, that is all we will do on that day. Only when our patient is comfortable with the treatment plan that we schedule another appointment to start the procedure.

I’ve found over the years the one thing that makes the patients feel more comfortable is clear communication and no surprises. That’s why we make sure we explain exactly what’s involved in every step of the treatment.

Whether it’s going to involve some local anaesthetics, some drilling of the teeth, or there will be some noise, we give as much notice as possible so our patients get no surprises. This calms the patient, and they feel they are in control the whole time. Communication is number one.

The other key factor is time. We allocate plenty of time for all procedures. This way, the patient is never rushed. We take things extra slowly and gently for our anxious patients.

A common device that is very popular with our anxious patients is the happy gas, also called relative analgesia, which is administered during the course of the treatment. That really takes the edge off the patient, helping them feel more relaxed and anxiety-free.

We found that there are patients who are phobic of noise during the procedure. So we have noise-cancelling headphones that can distract the noise while they watch Netflix on our screen. Patients can also bring their own earphones and listen to their own preferred music.

I hope this video gave you a better understanding of how we take care of anxious patients here at Precision Dental.

Simply call us, book online on our website, or send us a DM on social media, and we’ll be in touch to help you organise your consultation. We hope to meet you soon.

The content has been made available for informational and educational purposes only. Precision Dental does not make any representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the content.

The content is not intended to be a substitute for professional personal diagnosis or treatment. Always seek the advice of your dentist or another qualified health provider with any questions you may have regarding a dental or medical condition. Never disregard professional advice or delay seeking it because of something you have read or seen on the Site.

Services We Mentioned:

Related Articles